منتجع وسبا سوفيتل Sofitel سنغافورة سنتوسا Sentosa 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.0/5 4,433 أراء

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2 Bukit Manis Road, Sentosa, 099891 سنغافورة, سنغافورة

الوصف

خدمات الفندق الإضافية

  • ملاذ هادئ بين مساحات خضراء مورقة يتميّز بإطلالات بانورامية على البحر

  • مأكولات لذيذة حتمًا ستُغري شهيتك وتداعب حاسة التذوق لديك

  • سو سبا So Spa الحائز على جوائز عدة مع حديقة سبا واسعة في الهواء الطلق

  • دلّل أطفالك بوجبات مخصصة لهم وأنشطة مرحة مع حزمة MyKids

  • استمتع بالاسترخاء وتذوق المشروبات الفريدة مع حزمة MyGlass

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موقع الفندق

منتجع وسبا سوفيتل Sofitel سنغافورة سنتوسا Sentosa

2 Bukit Manis Road, Sentosa
099891 سنغافورة
سنغافورة

نظام تحديد المواقع العالمي (GPS):1.24517, 103.827905

الهاتف
فاكس +65 6275 0228

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.0/5  4,433 أراء

تقييم TripAdvisor  4.5/5  6,760 أراء

2023 شهادة تميّز

Not 5 star standards ...

ملاحظة Tripadvisor 3.0/5

mehtakushal تقييم TripAdvisor المعتمد

It is a large, lovely property with well maintained and good rooms. However in my view, it doesn't deserve to be called a 5 star property. Some of the reasons and issues I faced: - poor hospitality and service standards. - Very slow check-in and check-out process. They have only 2 desks at reception to manage the guests. - Reaching out to the operator / room service / in-room dining from room telephone is a task. No one answers the phone call. I had to twice go all the way walking from my room to the reception to get some help. - no 24 hr dining/ in-room dining service available. we were told to place last orders by 9.30 pm. - some staff were impolite - esp the ones at concierge. Couple of issues i faced - (a) there was a Rolls Royce standing near the lobby, which I believe belonged to the hotel. I was clicking a picture of a family member who was standing besides the car. the person at concierge shouted not to touch the car saying fearing that it would leave a scratch. Seriously? just touching the car would leave a scratch? (b) I wanted to enquire about reaching a particular place using the shuttle service and the person rudely tells me that his colleague has just explained it all to a member from our group. He was disinterested in sharing details and was rude in his response. - lack of amenities for kids to play. They do not have a play area/ kids zone in property. They said there is 1 small play room for kids but that is around 10-15 mins away (outside of the main property area and near their Spa) and we have to take a shuttle to reach there. What is the point in having it so far from main property? - the key cards became non-functional almost everyday. It was very inconvenient to walk all the way to reception and get new key cards. In our 2 days stay with 2 rooms we faced this challenge in both rooms each day.

Breathtaking Birthday Bash!

ملاحظة Tripadvisor 5.0/5

Kenneth L تقييم TripAdvisor المعتمد

Just returned from spending a memorable 3-night stay at this resort. Capably run and managed by an impeccable hospitality team lead by Cavaliere Giovanni Viterale, we were treated to a fabulous stay that deserves a standing ovation. From duty manager Ezzah who handled our check-in with such meticulous attention l, to Kwee Zeen chief host Peter who thoughtfully catered to our every need and request, to freshly appointed Executive Chef Muthi who spent considerable time showcasing the breakfast items and his philosophy of food presentation, to breakfast host Isabel; pool attendants Marcus and Allen, concierge personnel Jack and his team; Violette, our dear friend and former wedding banquet consultant and Spa reception manager Angeline...we owe you our deepest appreciation, thanks and gratitude for going out of your way to pamper us and make us feel at home as we celebrated my wife's birthday at your resort. Your radical hospitality was nothing short of amazing. All that's left for us to exclaim is "ENCORE!" We came as guests; we left as friends!

Awesome Experience

ملاحظة Tripadvisor 5.0/5

Trail56047161443 تقييم TripAdvisor المعتمد

During my recent dining experience at Kwee Zeen, Michelle demonstrated an unparalleled level of professionalism, attentiveness, and dedication. Her impeccable attention to detail truly enhanced the overall atmosphere of our dining experience. Not only did Michelle effortlessly manage the operations of the restaurant, but she also went above and beyond to accommodate our requests and made us feel really comfortable. Thank you once again for an unforgettable dining experience, made possible by Michelle and the entire team at Kwee Zeen.

Great place to stay on Sentosa Island!

ملاحظة Tripadvisor 5.0/5

TheHobblingWanderer تقييم TripAdvisor المعتمد

This location was simply beautiful with all the local flora and had a lovely outdoor design. We enjoyed staying here except that we were eaten alive by mosquitos. Other than that, the hotel was beautiful, the staff was very helpful, rooms were great for couples, and there was a free hotel shuttle going around the island each hour. This is a great place to stay with a family. The rooms themselves were quite spacious (considering this is Singapore) and decently up to date. There was plenty of space for my husband and I to lounge in the room. I wish we had stayed more in the hotel and resort area but we were venturing out to see the whole island when we were there (three nights total). The hotel lobby and area around was very beautiful. There were numerous peacocks roaming the grounds. Peacocks are Sentosa Island’s unofficial mascot and roam around freely, do be respectful of them but feel free to take pictures! *The hotel was very accessible to those with mobility disabilities. There were ramps everywhere and the walkways were wide enough for assisted walking. My only concern is rain and moisture on the walkway but the staff are topnotch and will take care of any safety concerns. The room we stayed in had a wide entryway but I would recommend requesting a handicap room for any person using a wheelchair.*

Very nice stay

ملاحظة Tripadvisor 4.0/5

guillaumeh145 Friends getaway - تقييم TripAdvisor المعتمد

Beautiful hotel with a great location The staff is extremely friendly especially around the pool They have a shuttle that goes to the nearest met which is very convenient Checkin was a bit slow but otherwise I strongly recommend this hotel.

Bonjour guillaumeh145, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay at Sofitel Singapore Sentosa Resort & Spa. Our Ambassadors take pride in providing exceptional service, and we're pleased to hear nice feedback about them. Your feedback regarding the check-in process is valuable, and we will look into ways to improve this aspect of our service. We hope to have the pleasure of welcoming you back for another Magnifique stay in the future. Warm regards, Benny Wong Rooms Division Manager

بالاشتراك مع TripAdvisor

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جميع فنادقنا في سنغافورة

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.